TERMS & CONDITIONS

By using our website “thespleaf.com” and purchasing products or services on it, you agree to abide by the following terms and conditions.
 

GENERAL:

We may change or withdraw any part of THESPLEAF.COM.com at any time without notice. THESPLEAF.COM.com may also terminate this agreement and immediately remove, cancel or suspend access to and use of THESPLEAF.COM.com upon breach of any part of these terms whatsoever.

These terms constitute the full agreement between you and THESPLEAF.COM.com and may only be amended in writing.

By purchasing, you agree that all details you provide to THESPLEAF.COM.com for the purpose of ordering or purchasing goods or services are correct and that there are sufficient funds to cover the cost of the goods or services ordered.

By browsing and/or purchasing through this website you confirm that you are not a law enforcement officer, government agent or informant and you are not in any way entering this site for the purpose of gathering information for the purpose of prosecuting the owners or representatives of THESPLEAF.COM.com.

To become a member of THESPLEAF.COM.com you must first register and choose a username and password. You are responsible for all actions taken under that username and password and shall only use the site under your own username and password. You may not transfer or sell your username to anyone, nor permit, either directly or indirectly, anyone to use your username or password. You are solely responsible for the security and confidentiality of your username and password. THESPLEAF.COM.com reserves the right to cancel or suspend any accounts without notice.

Due to the nature of the internet, there may be interruptions to services or website availability due to repairs, maintenance, or the introduction of new services. We will naturally try to minimise these instances and strive to avoid any “downtime”.

THESPLEAF.COM.com and its content may not be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any commercial purpose without our express written permission.
As the result of any waiver in respect to our terms, we reserve the right to hold all terms relevant in the future.

CUSTOMER SERVICE:

If you would like help ordering or would like further information on any part of our products or services please contact us.
 

PURCHASING;

You can purchase any of our products via any of the following methods:
Place an online order on THESPLEAF.COM.com and pay via EFT, Credit or Debit Card commerce solution offered via the site.

Once your order has been placed and completed online you will be sent an automated email confirmation of your order. This email is generated by the website and does not mean that we can definitely meet your order. It simply confirms that your order and all relevant details were received and are progressing through our system.

View our shipping policy page for more details about orders and delivery.

1. THESPLEAF.COM.com may cancel any order and not supply products if it is reasonable to do so and may change or discontinue the availability of products at any time without notice. If an order is cancelled, any payment made for the products will be refunded in full. This does not affect your statutory rights.

2. Every order is treated as an individual and will be processed as such.

3. Any defective, damaged or incorrect orders shipped will be replaced or refunded according to our terms and conditions only if we are notified within 24 hours of receiving your order and it is reasonable to do so.

4. All products and services are subject to availability. THESPLEAF.COM.com endeavours to keep accurate stock levels however in the event of an item being out of stock it will be deleted from your order or replaced with a similar product. If the item purchased is still required and a similar replacement cannot be found we will retain the order until such time that the item ordered comes back into stock.

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PRICING & PAYMENT:

All prices seen on the website are final. Any pricing errors will result in your order being suspended until which time we can contact you via the methods provided. In the instance that we cannot contact you, we will render the order cancelled and all payments refunded as per the terms and conditions.

All payments are taken in £ British Pound Sterling GBP.
All orders must be paid for in full before any goods will be shipped. All products are subject to availability and remain the property of THESPLEAF.COM.com until paid for in full.
THESPLEAF.COM.com does not share any information (personal or financial) with any third party.
No credit card data is stored or kept by us and we do not have access to that information.
THESPLEAF.COM.com may on occasion require a credit check for orders of a substantial nature or where insufficient details have been provided. This may result in your order being delayed until the checks can be completed.

 

1.     THESPLEAF.COM.com accepts direct bank transfers.

2.     THESPLEAF.COM.com accepts cash deposits on prearrangements.

3.     THESPLEAF.COM.com accepts Credit or Debit Card payments.

4.     THESPLEAF.COM.com does not accept cheques.

5.     THESPLEAF.COM.com accepts PayPal on prearrangements.

 

RETURNS:

Please note that all returns for either unwanted or damaged/faulty goods must be confirmed by THESPLEAF.COM.com by phone, or email. Any goods sent back without prior consent from THESPLEAF.COM.com will be sent back at your cost.
All returns are the responsibility of the customer until they reach THESPLEAF.COM.com.
Products have to be completely unopened and also be in their original packaging and all original seals left intact. If on receipt the goods are faulty then please contact us within 24 hours of receipt.
 

FAULTY PRODUCTS / DAMAGED ITEMS:

Please make sure that you have clearly read any instructions that may have come with the product, or may be displayed on our website, as products found not to be faulty when they come back to us, will be sent back to you at your cost. Please note that our return policy also applies.
 

CUSTOMER COMMENTS:

Users of this website may post reviews, comments, and general content via our community forums and galleries as long as the content is not illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any content. Please note that any unpermitted content may be subject to review by THESPLEAF.COM.com and consequently may be deleted and action taken against the offender.
 

CUSTOMER DATA PROTECTION:

We store and process customer data in accordance with the current legal requirements of the data protection law, the telecommunications laws and the teleservices protection law.
 

LIMITATION OF LIABILITY:

In no event shall the store owners, its parent, subsidiaries, or affiliates, or their respective officers, directors, employees, representatives, or agents be liable for direct, special, incidental, consequential, punitive, or indirect damages (including but not limited to, loss of data, use, or profits), however, caused, whether for breach of contract, negligence, or otherwise, and whether or not this company has been advised of the possibility of any such damages. You agree that the company parties maximum liability arising from any product sold shall not exceed the price of such product.

These terms and conditions are subject to change without notice, from time to time at sole discretion. We will notify you of amendments to these terms and conditions by posting them to this website. If you do not agree with these terms and conditions, please do not access this website.
 

GUARANTEE:

If you are not satisfied with any of the products delivered, please notify us within 24 hours, and return the goods to us.

Please send products back as they were received. We will not replace any products after 3 days. If the product cannot be replaced we will give you a credit note or a refund. The guarantee is given in accordance with legal requirements. Any additional guarantee statements are contained in the product descriptions.